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Tips for Buying Safely on Giftpals

Internet/Computer safety

Change your passwords on a regular basis. The more complex a password is, the better you’re protected.

If you share your computer or device, sign out of any website accounts before letting others use it.

 

On Giftpals :

Check a seller’s reviews and shop policies before purchase, and send Message to a seller before buying if you have questions or concerns.

If you see an unrecognised charge from Giftpals on your bank or credit card statement, review these considerations. If you are still unable to confirm the charge, contact our specialists, and they will help you investigate it.   

If you receive a suspicious email claiming to be from Giftpals, forward it to us at info@Giftpals.com.

Make sure you only reach out to Giftpals Support through the Contact support button in the Help Centre. Don’t call phone numbers you may see circulating on the internet, as they may not be legitimate.

Giftpals Support won’t make unrequested phone calls without prior notification. If you receive an unexpected phone call from someone claiming to be Giftpals Support, hang up and reach out to Giftpals through the Contact support button if you need help.

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