Raving Fans Book: Transform Customer Service Experience
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Raving Fans: A Revolutionary Approach To Customer Service is the quintessential guide for business professionals looking to elevate customer service to unprecedented levels.
This hardbound book by acclaimed authors Ken Blanchard and Sheldon Bowles is more than just a read; it’s a transformative experience designed to reshape the way you think about service and satisfaction. It’s not merely about meeting the expectations of your customers but turning them into "Raving Fans" who...
Show moreRaving Fans: A Revolutionary Approach To Customer Service is the quintessential guide for business professionals looking to elevate customer service to unprecedented levels.
This hardbound book by acclaimed authors Ken Blanchard and Sheldon Bowles is more than just a read; it’s a transformative experience designed to reshape the way you think about service and satisfaction. It’s not merely about meeting the expectations of your customers but turning them into "Raving Fans" who will champion your brand.
The book is concise and digestible, making it easy for anyone in the customer service industry to absorb and implement its teachings. It blends practical advice with creative ideas, providing readers with innovative strategies to delight customers in unexpected ways.
This book is perfect for anyone in customer service, whether managers, employees, or business owners. It encourages service excellence and offers marketing insights that boost customer loyalty.
Less| manufacturer | William Morrow |
|---|---|
| color | White |
| height | 8.25 |
| weight | 2.314853751 |
| width | 0.65 |
| length | 5.5 |
| releaseDate | 1993-05-19T00:00:01Z |
| languages | [ Published Value = English ] [ Original Language Value = English ] [ Unknown Value = English ] |
| productGroup | Book |
Absolutely! This book provides foundational principles of customer service that are beneficial for any level of management.
It focuses on a revolutionary approach that emphasizes creating highly engaged customers who promote your business intentionally.
By using the actionable strategies outlined, you can start reshaping the customer experience in your operation as soon as you finish reading.
While all industries can benefit, those in retail, hospitality, and healthcare may find the insights particularly relevant.
Yes, it's designed to be concise and to the point, perfect for busy professionals looking for impactful reads.