How to Change or Reset Your Password

If you know your current password and want to change it, sign in and go to your  Account settings .

If you forgot your password:

• On Giftpals.com, visit the  Forgot your password page.
• Enter the email address.
• Select  Next .
• You'll receive an email containing a code to reset your password.
• Enter your Code and new password. Learn how to create a secure password.
• Select  Save .

If you know your current password but want to change it:

• Sign in to Giftpals.com and go to Account settings.
• Go to the Password section and fill out your current password, new password, and confirmation of your new password.  

I haven’t received my password reset email

• If you haven’t received the password reset email:
• Check if the email is in your spam/junk mail folder.
• If you use Gmail and have category tabs enabled, look in Social and Promotions.
• Add  contact@giftpals.com to your address book or safe list. Then try to reset your password again.

I reset my password but still can’t sign in

If you still can’t sign in to your account after resetting your password, make sure that you:

• Use the most recent reset password email. Delete all the password emails and try resetting your password once more.
• Use the correct email address when signing in.
• Send the password reset email to the correct email address.
• Disable any auto-fill or "Stay Signed In" options within your browser or on Giftpals. The saved information could be outdated.
• Enable cookies for Giftpals in your browser settings.