How can we help you?

I Can't Sign In to My Account

If you're having trouble signing in to your Giftpals account, you can reset your password:

My account was suspended by Giftpals

If your account was suspended by Giftpals, you’ll have to resolve the issue before you can have full access to your account again.  In most cases, you can find the reason for your account suspension in an email from Giftpals.

 

I have the correct username and password, but still can’t sign in

If you believe you’re entering the correct email address and password but still can’t sign in, it’s possible your web browser is out of date.

Learn how to update your web browser.  

If these resources didn't help, you can reach out to Giftpals Support.

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