How can we help you?

How to Report an Item, Shop, or a User

If an  item,    shop  or  user  doesn’t comply with Giftpals's policies, you can report them. Our team will review the reports and take necessary actions. 

 

How to report an item

On the item’s page  click on the report

Select one of the options: Why are you reporting this?

Provide more information on why are reporting the item.

Select  Report  

 

How to report a shop

On the shop’s page  click on the report

Select one of the options: Why are you reporting this?

Provide more information on why are reporting the shop.

Select  Report  

 

How to report a user

On the user’s page  click on Block  

Are you sure you want to block this user?

Select  Yes, block   Cancel       

Did this solve your problem?